Job Description

Business Analyst / Business Systems Analyst - Buffalo

This is a hybrid (60% in office, 30% remote, 10% traveling to client offices) role in Buffalo, NY.

To get the best candidate experience, please consider applying for a maximum of 3 applications within 12 months to ensure you are not duplicating efforts.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship responsibilities for employment visas at this time.

About Odoo

Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. Our modular suite of business applications—covering everything from accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth.

About the job:

We're looking for Business Implementation Analysts to work one-on-one with clients across the Americas and simplify their business processes with Odoo. This is an implementation project management role for someone excited to work at the intersection of software and business. You'll be trained to become a subject matter expert across Odoo's many diverse apps (there are over 50!). If you have a proactive, "get it done" adventurous spirit, this job is for you.

Responsibilities:

• Be a full-cycle ERP Business System Analyst for the North American market, providing our clients with a top-notch end-user implementation experience. You will set up apps for existing clients and implement our software while instructing the end user in its usage.
• Manage client relationships while implementing Odoo SaaS solutions
• Analyze all aspects of clients' business operations to map their processes to Odoo's solutions
• Quantify the resources required for a task/project related to an Enterprise Resource Platform implementation
• Project manage ERP implementations to create systems used by clients who want a product they love. Integration involves Sales, CRM, E-commerce, supply chain, manufacturing, inventory, POS, accounting, and more
• Collaborate with Odoo's developers to execute clients' business requirements
• Collaborate with clients' implementation managers on User Acceptance Testing and End User Training
• Occasionally advise the sales team during pre-sale regarding complex implementations
• Work with clients to train their end users on the Odoo platform

Must-Have:

• Bachelor's Degree preferred
• Excellent planning, mapping, and communication skills combined with client interaction, being able to make in-the-moment decisions based on new information constantly
• An affinity with the Information Technology world, you understand the use cases of ERP (Enterprise Resource Planning software)
• Passion for software
• Enthusiastic to learn
• Excellent communication and interpersonal skills

Nice to Have:

• Experience in a SaaS or ERP company
• Available immediately
• 1-2 years experience in post-sales implementations

Values:

• You are able to work in a fast-paced startup environment with a hands-on attitude.
• You are open-minded and can react to change with agility.
• You have an intrapreneur mindset and are not afraid to take appropriate initiatives.
• You are a quick and autonomous learner.
• You have a passion for software.
• You are approachable, honest, and a fun team player.

Compensation and Perks:

• Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
• PTO (Paid-time-off), paid sick days, and paid holidays
• Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
• Evolve in a nice working atmosphere with a passionate, growing team!
• Snacks, fruit, and coffee/drinks on tap!
• Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
• Company-sponsored events for groups of 6+ employees

The estimated annual compensation range for this role is $60,000-$90,000. Please note that actual salaries may vary within, above, or below this range based on factors such as education, training, experience, professional achievement, business needs, and location.

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