Job Description

Creating more good days for seniors, families, and communities.

Through every aspect of our approach, we remain committed to providing dignity, excellence, innovation, and happiness to all who enter our communities. Our diverse family of companies establish a collaborative union that embodies bold strategy, visionary foresight, and class-redefining leadership. Our expanding track record has propelled our brand to the forefront of numerous esteemed publications. United under one vision with unlimited possibilities, our multifaceted team of leaders continuously seek new ways to elevate the senior living experience.

Reports To: Executive Director

Summary:

The Business Office Manager is responsible for human resources, accounting, and administrative functions including, addressing information requests, preparing correspondence, maintaining resident files, maintaining staff files, payroll preparation, accounting functions, and supervision of the community’s receptionist.

Responsibilities and Duties:

• Maintain work schedule for receptionist/administrative assistant and fill in at front desk when needed.
• Oversee all aspects of general office coordination including copying, faxing, mailing, and filing.
• Manage the office supplies, uniforms, name badges, and postage along with corresponding budgets.
• Handle initial marketing inquiries and conduct tours when Marketing is unavailable.
• Provide new hire paperwork to applicants and explain employee handbook and paperwork.
• Obtain the required paperwork for the employee’s file to include evidence of satisfactory tuberculosis test, acceptable physical examination, criminal background check, employment history, application, verification of licenses, training records, handbook agreement, payroll forms, and any other required paperwork.
• Maintain in-service records to include course content, instructor, agendas and rosters.
• Advise employees when certifications are about to expire and notify Department heads and
• Administrator if employee is out of compliance.
• Setup employees in computer software, scan in the information, and show the employee how to use the time clock and email.
• Review timecards and enter payroll.
• Maintain resident files after initial move-in and handoff from the Marketing Department.
• Code and enter accounts payable invoices into the accounting system.
• Enter billing information and produce monthly invoices.
• Receive and record resident payments.
• Help with month-end close and financial statements.
• Serve as the Workers Compensation Coordinator for the community.
• Support community staff in assigned, project-based work.
• Participate in the Manager on Duty Program.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Education and Experience:

• Bachelor's degree from a four-year college or university; or two to three years of related experience and/or training; or equivalent combination of education and experience
• Senior living experience is a plus

Knowledge and Skills:

• Strong verbal and written communication skills
• Strong organizational skills
• Multi-tasker with a strong work ethic

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