Job Description

Title: Customer Service Rep/Office Admin

Salary: $26-$28/Hour

Benefits: Full Benefits Package Offering when converted to Perm

Work Schedule: M-F 8:30am – 5:00pm out early Friday's

Position Type: Temp to Perm

Company Overview: Family owned plastics manufacturing company looking for a Customer Service Rep/Office Admin.

Responsibilities:

• Serve as the first point of contact for clients via phone, email, and in-person inquiries
• Assist customers with Order Processing, Shipping updates.
• CRM Updates and Inventory.
• Handle customer complaints and escalate complex issues to the appropriate department.
• Ensure accuracy in data entry and documentation within internal systems.
• Handle general office tasks, including scheduling, correspondence, and file management.

Requirements:

• CSR experience tied to warehousing, inventory, manufacturing, etc.
• Computer savvy
• Good math skills
• Full-time on-site ability

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