Job responsibilities :
Install, maintain, and develop Microsoft Dynamics 365 .
Provide end-user support and training for the ERP system and ancillary applications.
Collaborate with administrators, analysts, and development teams on custom ERP solutions.
Design and maintain system integrations; develop operational and financial reports (e.g., Power BI ).
Manage change control: submit and test enhancements/upgrades in VMware environments; create and manage UAT.
Maintain system documentation, troubleshooting logs, and end-user work instructions.
Address user support tickets assigned by the helpdesk and handle project work with vendors.
Flexibility to work outside normal hours for production support and changes.
Job requirements :
Education:
Required – Bachelor’s degree in Accounting, MIS, or related field, or equivalent experience/training.
Experience:
Required – 5 years’ experience with Microsoft Dynamics 365 Business Central , Power BI , and developing integrations.
Key Technical Knowledge:
Working knowledge of Dynamics 365 Business Central (admin/consultant level), configuration packages, Microsoft Power Automate , and eOne Solutions Smart-Connect .
Familiarity with Power BI/Popdock reporting and specialized BC extensions (Lanham, Cost Control).
Understanding of intermediate-level accounting principles and the system development lifecycle.
Key Skills:
Proficient computer skills (Microsoft Office Suite).
Effective interpersonal, written, and oral communication .
Ability to multi-task, prioritize, work independently, and contribute to a team
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