Executive Assistant to the CEO and C-Suite
Purpose of Position:
The Executive Assistant provides high-level administrative, operational, and organizational support to the CEO and C-Suite at Sportsman’s Warehouse. This role ensures senior leaders are fully prepared, informed, and focused on the highest-impact priorities. The Executive Assistant anticipates needs, manages complex workflows, maintains alignment across teams, and drives consistent execution during a period of organizational change. This position also provides operational support across the CEO’s office and direct reports.
Essential Duties and Responsibilities:
Forward Signals and Proactive Support
• Anticipate leadership needs by monitoring business cycles, milestones, and cross-functional dependencies.
• Prepare the CEO and C-Suite for upcoming discussions, decisions, and commitments by organizing materials, surfacing risks, and ensuring clarity.
• Identify potential issues early and resolve or redirect them before they reach senior leadership.
Prioritization and Decision Triage
• Filter information, prioritize requests, and sequence work to keep senior leaders focused on the most critical initiatives.
• Protect leadership time through clear communication, structured workflows, and firm boundary-setting when appropriate.
• Provide concise and relevant information that enables fast and confident decision-making.
Operational Excellence and Execution
• Manage calendars, meetings, travel, and recurring executive workflows with accuracy and consistent follow-through.
• Coordinate preparation for leadership meetings, executive presentations, CEO touchpoints, and other high-visibility discussions.
• Track cross-functional commitments and ensure deadlines, owners, and expectations are met.
• Produce executive-quality outputs including agendas, summaries, reports, and communication drafts.
Board Support
• Coordinate all aspects of Board of Directors and committee meetings, including scheduling, agenda preparation, materials distribution, and meeting logistics.
• Serve as a primary point of contact for board members and their Executive Assistants, ensuring timely communication, accuracy, professionalism, and discretion.
• Manage off-schedule board or committee meetings as needed and ensure all board-related workflows are completed accurately and on time.
• Maintain a high standard of responsiveness, confidentiality, and relationship management in all interactions with board members.
Office Management & Front Desk Oversight
• Directly supervise the Front Desk Receptionist, including workload management, performance expectations, and development.
• Expand and oversee office management responsibilities assigned to the Receptionist, such as supply management, visitor coordination, office organization, vendor interaction, and facility support.
• Ensure the front desk provides a professional, welcoming, and efficient experience for employees, candidates, and visitors.
• Support smooth daily operation of the corporate office by identifying gaps, improving processes, and ensuring consistency in office standards.
Emotional Intelligence and Relationship Management
• Build trusted relationships at all levels and handle sensitive information with strict confidentiality.
• Navigate sensitive interpersonal dynamics with diplomacy, professionalism, and awareness.
• Maintain composure and credibility during periods of urgency, change, or ambiguity.
Judgment, Business Acumen, and Alignment
• Apply strong judgment to determine when to act independently and when to elevate issues.
• Understand the retail environment and the dynamics of operating as a public company.
• Identify gaps, risks, and misalignment across teams and surface them effectively to support leadership decision-making.
• All other duties as assigned
Qualifications:
• Prior experience supporting a CEO, CFO, or other C-Suite leaders required.
• Experience supporting board activities or working with board members preferred.
• Demonstrated ability to anticipate needs, prioritize effectively, and manage complex workflows in a fast-moving environment.
• Excellent written and verbal communication skills with the ability to synthesize information quickly.
• Strong organizational and problem-solving skills with high attention to detail.
• Proven ability to manage confidential information with professionalism and discretion.
• Experience collaborating across multiple departments and influencing without authority.
• Proficiency in Microsoft 365, executive calendar management, and preparation of executive-level presentations and materials.
• Experience in a public company strongly preferred.
• Retail experience beneficial but not required.
Education/Experience:
• Bachelor’s degree preferred.
• Minimum 5–8 years of experience supporting senior executives, with at least one role directly supporting a C-Suite executive (CEO or CFO strongly preferred).
Certificates, Licenses, Registrations:
None.
Supervisory Responsibilities:
• Direct supervision of the Front Desk Receptionist, including guidance, task delegation, and performance oversight.
• May provide informal leadership to additional administrative support roles as office management responsibilities grow.
Work Environment/Physical Demands:
The work environment characteristics and physical demands described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sportsman’s Warehouse is an Equal Opportunity Employer.
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