Job Description

Job Overview

Schedule Monday- Friday 9am-6pm

Pay: $22/hr

We are seeking a dedicated and professional Leasing Agent to join our property management team. In this role, you will be responsible for managing the leasing process, engaging with prospective tenants, and ensuring compliance with fair housing regulations. The ideal candidate will possess strong customer service skills, a comprehensive understanding of property leasing procedures, and familiarity with relevant legal and administrative frameworks. This position offers an opportunity to contribute to a dynamic team committed to providing exceptional housing solutions while maintaining operational excellence.

Duties

• Greet prospective tenants professionally, conduct property tours, and explain leasing terms clearly
• Manage the entire leasing process from application intake through lease signing, ensuring accuracy and compliance
• Maintain detailed records of tenant interactions, applications, and lease agreements using property management software such as Yardi or OneSite
• Verify applicant information, including income documentation and eligibility for programs like Section 8
• Ensure adherence to Fair Housing regulations by providing equal opportunity housing information and avoiding discriminatory practices
• Negotiate lease terms with applicants while upholding company policies and legal standards
• Prepare and review lease contracts, amendments, and legal documents accurately
• Coordinate property maintenance requests with facilities management teams to ensure tenant satisfaction
• Conduct data entry, filing, and record keeping related to leasing activities and tenant files
• Handle conflict management professionally by addressing tenant concerns promptly and effectively
• Upsell additional services or amenities to prospective tenants to enhance occupancy rates
• Collaborate with legal administrative teams on contract enforcement and compliance issues
• Maintain excellent phone etiquette when communicating with applicants, tenants, and vendors

Qualifications

• Proven experience in property leasing, property management, or real estate administrative roles
• Familiarity with LIHTC programs, Section 8 housing policies, Landlord-Tenant law, and Fair Housing regulations
• Proficiency in property management software such as Yardi, OneSite, or similar platforms
• Strong knowledge of legal contracts, negotiation techniques, and conflict resolution strategies
• Experience with office administration tasks including data entry, filing systems (CMMS preferred), and document management
• Excellent customer service skills with the ability to build positive relationships with diverse populations
• Background in real estate administrative experience or facilities management is advantageous
• Effective communication skills combined with professional phone etiquette
• Ability to handle multiple priorities efficiently in a fast-paced environment
• Demonstrated conflict management skills coupled with a solution-oriented approach

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