Night Auditor Guest Service Representative Job at Murphco of FL, Jacksonville, FL

QmZpWXQrbFd5b3ZuODhXT1BQKzZiUWRuTEE9PQ==
  • Murphco of FL
  • Jacksonville, FL

Job Description

Night Auditor Guest Service Representative Location Jacksonville, FL :

Physical Requirements: Must be able to stand for 8 hour shift. Walking and climbing stairs required. Position requires occasional stooping, bending and lifting of up to 50 lbs. May assist guests with luggage on occasion. ADA compliant employer.

Working hours: 11 p.m. to 7 a.m. but may vary depending on hotel occupancy. Ability to work weekends required. May have occasional overtime during special events and full occupancy.

Job Duties:

  • Performs check in and check out of guests. Receives payments and allows for proper discounts when applicable.
  • Answers hotel switchboard and forwards calls appropriately.
  • Serves as information agent for hotel guests and handles problems and requests as they arise.
  • Responsible for making reservations and ensuring all booking, rate, and cancellation policies are accurately quoted to guest.
  • Audits all accounts to ensure they are in balance. The audit includes city ledger, reservation deposits, credit card accounts and room/restaurant charges.
  • Posts room, tax revenues, and no shows. Prepares final report of all accounts.
  • Responsible for counting bank at the beginning and end of shift to ensure the bank is accurately accounted for.
  • Responsible for making regular deposits in accordance with the hotel's deposit procedure.
  • Serves as manager on duty during shift.
  • Other duties as assigned by Guest Service Mgr or as business and demand dictates.

Qualifications and Skills needed:

  • Position requires high school diploma or equivalent
  • Clerical and cash handling experience required.
  • Prior hotel front desk experience required.
  • Must be computer and keyboard proficient.
  • Must have excellent verbal communication skills.
  • Excellent customer service skills.
  • Enthusiastic, out-going personality and interpersonal skills.
  • Background screen and drug test required

  • Department: Front Desk
  • Supervisor: Guest Service Manager

Location: Holiday Inn Express & Suites - Jacksonville in Jacksonville, FL

Job Tags

Shift work, Night shift, Weekend work,

Similar Jobs

Calculated Hire

Financial Analyst Job at Calculated Hire

 ...powerplants in NC & SC Work Schedule: MondayFriday | Start between 79 AM | End between 46 PM Role Overview: The Financial Analyst will: Lead financial analysis, budgeting, forecasting, and variance reporting Support month-end close, including journal... 

Fourth Floor

Store Manager - Miami, FL Job at Fourth Floor

 ...Our client, a luxury womenswear label, is looking for a Store Manager to join their Miami, FL team! Responsibilities include: Overseeing daily store operations to ensure a smooth, polished customer experience Leading, coaching, and developing a small team of stylists... 

CEL Critical Power

EHS Officer Job at CEL Critical Power

 ...to our QEHS Manager, we are seeking a highly experienced EHS Officer to ensure compliance and continuous improvement with our environmental...  ...accidents, near-misses and unsafe conditions, implementing corrective and preventive actions as required. Provide accurate,... 

Mymdcareers

Endocrinologist - Physician Job at Mymdcareers

Well established Endocrinology group continues toexperiencegrowth and will be looking to add a BE/BC Endocrinologist.100 % outpatientLarge single specialty groupMonday to Friday with normal business hoursVery competitive compensation package with full benefits... 

Le Jardinier

Captain Job at Le Jardinier

Restaurant Le Jardinier is a collaborative culinary experience crafted by the globalhospitality group The Bastion Collection and Michelin-starred chef Alain Verzeroli. Longtime protg of legendaryFrench chef Jol Robuchon. We are seeking experienced and passionate...