Overview: David Webb is seeking a senior sales professional for our Madison Avenue flagship. We are one of the world's most exclusive fine jewelry houses, based (and manufactured) in New York. Minimum 10 years' experience in Luxury Retail, preferably in High Jewelry. Candidates must already be based in the New York area - relocation will not be provided. Contact us at careers@davidwebb.com.
Company Overview:
Founded in New York City in 1948, David Webb is an iconic, luxury design House whose namesake founder redefined high jewelry. Known for creating exquisitely crafted, bold and unique jewelry, David Webb is widely considered one of the most influential designers of the 20th century.
Today, each David Webb creation is imbued with artisanal excellence and handwork, while drawing inspiration from a vast archive of over 40,000 original renderings, records, and design ideas. Form is essential in all David Webb jewels, and bold color, hand-hammered gold, intricate enamel work, and whimsical animal pieces continue to be prominently featured in the company’s collections.
We are headquartered in an historic Neo-Classical building on Madison Avenue in New York’s Upper East Side. 28 long-tenured master jewelers continue many of David Webb’s own traditions, hand-crafting each piece in a workshop directly above the Company’s flagship boutique. In addition to its New York City flagship, David Webb has boutiques in Beverly Hills, CA, and Doha, Qatar and is sold through an exclusive network of department and specialty stores nationwide.
Position Overview
The Company's flagship boutique is located on 74th and Madison on Manhattan's Upper East Side. You’ll be directly responsible for building our customer base in the region; we are not a heavy “walk-in” brand, so both cultivating existing clients, and developing and executing strategies to bring in new customers, will be critical.
Responsibilities
• Generate and manage client relationships through a combination of innovative business ideas and traditional clienteling.
• Represent David Webb at meetings, events, charity dinners and other work-related functions.
• Initiate and manage activities for new product launches, events and activities to enhance visibility in the market and increase net sales.
• Constantly work to improve the New York boutique’s look and feel, including in-store product merchandising
• Develop store team’s performance goals, and update management through reporting metrics. Provide the highest levels of customer service to support the growth of sales and client retention.
• Attend key brand functions as needed, including trade shows both domestic and abroad.
Qualifications
• Minimum 10 years’ proven track record in high-/ ultra-luxury sales; specific experience in high jewelry sales is a strong plus, if not an absolute requirement.
• Must have an excellent understanding of the luxury client experience, with demonstrated success acquiring and retaining customers.
• Strongly entrepreneurial and self-sufficient – capable of identifying opportunities, triaging based on business goals, communicating effectively, and executing with minimal oversight.
• Capacity to manage diverse projects and people simultaneously.
• Specific experience with the luxury market in New York is required.
• Comfort with office software (Excel, Word, Outlook) and Gsuite. Must be able to work with (or learn) industry-specific platforms such as BusinessMind and Navision.
• Demonstrated expertise using digital and social media (e.g., Instagram) to support customer acquisition and retention.
• Excellent written, verbal, and interpersonal communication skills. Must have high attention to detail.
• Ability to travel in the US market and abroad up to 30%
• Flexibility to work on evenings, weekends and holidays, as needed
• Fluency in a second language - ideally Arabic, Mandarin, or French - is a plus.
The position will be based in our New York boutique, and RELOCATION WILL NOT BE PROVIDED.
Interested candidates should email cover letter and resume to careers@davidwebb.com, with “New York Boutique” in the subject line.
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