Source One is a consulting services company and we’re currently looking for the following individual to work as an on-site consultant to an autonomous vehicle (AV) ride-sharing company in Hayward, CA.
Title: SAP Operation Support Engineer (Contract)
Pay Rate: $87.25/hr (W-2)
Summary: Our client is seeking an SAP Operation Support Engineer to support SAP S/4, key Base Operations systems, and broader IT infrastructure initiatives. This role focuses on SAP data accuracy, system configuration, operational improvements, and cross-functional collaboration to enhance vehicle and production operations. You will also assist with analytics tools, documentation systems, and general IT application support. The ideal candidate is detail-oriented, proactive, and experienced in SAP S/4 and system operations, with strong communication skills and the ability to manage complex data and processes in a fast-paced environment.
Key Responsibilities :
SAP Support & Data Management
- Serve as the SAP data steward: maintain vehicle lists, equipment structures, work centers, measuring points, counters, task lists, maintenance plans, and catalog codes.
- Partner with the Business Applications team on As-Maintained BOM cleanup and resolving data inaccuracies.
- Provide configuration management support in SAP for Base Operations ahead of key milestones.
- Lead SAP improvement and automation initiatives and evaluate user experience to drive usability enhancements.
- Act as the primary SAP subject-matter expert, handling troubleshooting, maintenance, and user support.
- Work with internal training teams to create module-specific SAP training for BaseOps users.
Systems, Infrastructure & IT Application Support
- Provide general IT application support for Base Operations systems and advocate operational needs with Corporate IT.
- Lead IT infrastructure and application improvement projects informed by data insights and user feedback.
- Support development, maintenance, and operations of technical publications tools, release software, and customer-facing documentation systems.
- Improve documentation review workflows in partnership with the BaseOps documentation team.
- Support development and use of analytics tools, dashboards, and reporting frameworks to improve operational efficiency.
- Conduct data auditing and compliance activities to ensure accuracy, governance, and system reliability.
- Communicate project progress, milestones, and outcomes to internal and external partners.
Daily Focus :
- Manage SAP data accuracy and system improvement projects in close collaboration with Business Applications, Program Management, Strategic Operations, Data Science, Fleet Support, and Engineering.
- Monitor and support BaseOps systems and infrastructure, lead software/hardware rollouts, deliver training, troubleshoot issues, and contribute to overall system architecture.
- Provide support for SAP S/4, SAP MES, and other IT systems; contribute to operational tools and processes that improve fleet and production uptime.
- As needed, support website development and maintenance of operational databases and dashboards.
Qualifications :
- B.S. in Information Technology or an equivalent engineering field
- 6-8 years of experience in a System Operations Support role
- Hands-on experience with SAP S/4
- Strong written and verbal communication skills
- Highly self-motivated, detail-oriented, and able to prioritize multiple assignments
- Experience with UI development/maintenance and UX studies
- Coding experience: HTML, CSS, JavaScript
Bonus Qualifications :
- Experience with SAP ME/MII
- Familiarity with Jira/Confluence or similar tools
- Experience with web development tools (e.g., Oxygen) and building analytics dashboards
- Prior support experience in production or vehicle fleet environments
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