Job Description

We’re passionate about designing and delivering top-notch digital experiences for our clients — and their customers — and helping them create efficiencies using data and technology. But what’s most important about us is that we have a diverse team of experts all dedicated to getting clients from goals to outcomes — and that’s where you come in.

As a Shopify Headless Commerce Technical Lead, you’ll be joining our team of talented experts. The right candidate will possess the following experience:

Role Overview:

Responsible for architecting, delivering, and governing the next-generation commerce platform built on Shopify’s headless capabilities. This role leads the technical strategy, solution design, development standards, and hands-on engineering for custom storefronts, backend services, integrations, and omni-channel experiences. This role requires deep engineering experience, strong architecture skills, and proven expertise implementing Shopify at enterprise scale.

Key Responsibilities:

Platform Architecture & Leadership

• Serve as the technical authority for Shopify headless architecture, Storefront API, Admin API, Hydrogen/Next.js frameworks, and custom app development.
• Define and maintain the headless reference architecture, including front-end frameworks, BFF layer, integrations, and API gateway standards.
• Drive architectural decisions related to performance, caching, edge delivery, API orchestration, authentication, and scalability.
• Establish engineering patterns, coding standards, and technical governance for all Shopify and commerce-related development.

Custom Application Development

• Lead the design and development of custom applications that interact with Shopify, including:
• Custom storefronts (web/mobile/tablets)
• CPQ/configurator services for complex products
• Clienteling apps and in-store tools
• Trade/designer portals
• Operations dashboards and internal tools
• Oversee development of BFF (Backend-for-Frontend) services handling business logic, entitlements, pricing, carts, and checkout flows.
• Ensure secure and performant usage of Storefront API, Admin API, webhooks, metafields, custom functions, and Shopify functions.

Integration Leadership (SAP, BTP, Manhattan, Workato)

• Partner with SAP, BTP, integration, and data teams to architect and govern end-to-end flows with:
• SAP S/4HANA (product, pricing, tax, financials)
• Manhattan Active Omni (OMS/WMS) (inventory, fulfillment, routing, delivery)
• SAP BTP Integration Suite (core iPaaS)
• Workato (automation, additional integration patterns)
• PIM/DAM systems (Salsify, Akeneo, etc.)
• Define API contracts, event-driven patterns, and webhook strategies to support real-time unified commerce.
• Ensure consistency across systems-of-record (Shopify, SAP, Manhattan, PIM).

Technical Delivery & Leadership

• Lead engineering teams (internal + partners) across front-end, backend, integrations, QA, and DevOps.
• Ensure quality delivery through design reviews, code reviews, and active technical mentorship.
• Translate business requirements into scalable technical solutions and detailed architecture.
• Own platform reliability, monitoring, alerting, and operational excellence for headless commerce services.
• Drive continuous improvement across performance, SEO, accessibility, security, and release processes.

Security, Compliance & Governance

• Work with Security, Identity, and Infrastructure teams to enforce OAuth, API authentication, 0Auth flows, and secure key management.
• Champion compliance standards including PCI, PII, SOX, and change management controls.
• Implement observability standards (logs, metrics, tracing) across Shopify, APIs, BTP, and custom services.

Cross-Functional Collaboration

• Partner with product management, UX, merchandising, marketing, retail operations, customer care, and supply chain leaders to deliver unified commerce capabilities.
• Liaise with Shopify Plus solution engineers, agency partners, and system integrators.
• Communicate technical recommendations, risks, and roadmaps to executive leadership.

Required Skills & Qualifications:

• 7–10+ years engineering experience with modern web technologies.
• 3–5+ years Shopify experience with both Storefront API and Admin API.
• Hands-on expertise with headless frameworks such as Hydrogen, Remix, Next.js, React.
• Strong proficiency in server-side development (Node.js, TypeScript, or comparable).
• Deep experience building and consuming RESTful APIs, GraphQL, and event-driven architectures.
• Strong understanding of Shopify Functions, metafields, extensions, and custom app development.
• Experience integrating commerce platforms with enterprise systems (ERP, OMS, WMS, PIM).
• Familiarity with SAP S/4HANA, SAP BTP, Manhattan Active Omni, or equivalent.
• Experience implementing caching strategies (CDN, edge compute, Redis).
• Strong understanding of security standards, OAuth2, JWT, and API gateways.
• Experience leading technical teams and managing engineering partners/SIs.
• Outstanding analytical, troubleshooting, and communication skills.
• Prior leadership experience in a retail/ecommerce transformation program.
• Experience with CPQ or product configuration platforms.
• Experience designing custom checkout flows or complex pricing/discount engines.
• Experience with Workato or similar iPaaS.
• Exposure to MACH or composable commerce architectures.
• Understanding of PIM/DAM ecosystems like Akeneo, Salsify, or Brandfolder.
• Experience with mobile applications or in-store technology.

More about G2O

We’re different than other companies at G2O. We blend the research and design, technology, and data expertise to deliver the solutions our clients crave — and we do all of this as one in-house team, from vision to execution. We’re also the largest company of our kind based in Ohio to do this — and have been evolving how we do it for 40 years.

Individually, we bring a wealth of experience from diverse backgrounds — personally and in business. We’re a diverse and passionate team of leaders and experts in technology, data,

analytics, design, content, and more. But we think we’re best when we put our minds together. Each person brings something distinct to our team — some unique flavor to their background or their experience. That makes for stronger collaboration — and elevates the outcomes for our clients.

Are you ready to collaborate to greatness with us?

• Learn more at G2O.com/careers

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