Job Description

Join Our Team at Halifax Family Dental – Front-Desk Associate Wanted!

Are you a friendly, organized, and welcoming individual who thrives in a fast-paced, patient-centric environment? At Halifax Family Dental (part of the Alpha Dental Center family), we’re looking for a Front-Desk Associate who will be the face and heartbeat of our office.

What you’ll do

• Greet patients with warmth and professionalism, making them feel comfortable and valued from the moment they walk in.
• Answer phones, schedule appointments, manage check-in/check-out, and ensure our front desk runs smoothly.
• Work collaboratively with our dental team to support patient flow, coordinate with hygienists and doctors, and assist with general office tasks.
• Handle administrative duties as needed: verifying insurance, managing patient records, data entry, and helping keep our office environment organized and inviting.
• Step into challenges with a positive attitude — whether it’s a last-minute scheduling change, a new patient inquiry, or supporting a treatment room in any capacity.

Who you are

• Personable & friendly — You genuinely enjoy interacting with people and take pride in creating positive experiences for each patient.
• Patient-oriented — You understand the importance of comfort, trust, and communication in a dental setting.
• Organized & proactive — You can juggle multiple tasks, stay ahead of your day, and adapt when things shift unexpectedly.
• Dental-office experience is preferred — You’ve got knowledge of scheduling, insurance verification, EHR or practice-management software, or you’re a fast learner ready to dive in.
• Team player — You support your colleagues, help tackle challenges, and contribute to a positive, can-do office culture.

Why Halifax Family Dental?

As part of Alpha Dental Center’s network of practices in Massachusetts and beyond, Halifax Family Dental brings top-tier dentistry to our community: we’re high-tech, comfortable, and deeply committed to patient care. Our team uses modern tools like 3D imagery and offers a wide range of services from routine cleanings to implants and cosmetic dentistry. You’ll join an environment where your contribution matters and your growth is encouraged.

Office Details

Location: 284 Monponsett St., #207, Halifax, MA 02338

Phone: (781) 293-7188

Email for Careers: hr@alphadentalcenter.com

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